Radio Focus Remote on Congo 5.1

Oki Anders, that was the problem all the time... we don´t have Net3/ACN on in the setup.

We only have "streaming ACN" in the setup on the main system...

Thanks Anders!

//Tommy

Excellent!

I am sorry if this wasn't pointed out clearly in the update instructions. We'll improve that.

Anders

I didn´t found any document for the RFR console 5.1 setup... :)

When Bullen change our DMX 4-port Gateways to "streaming ACN" we clear all network communication that we thought we don´t need to have. Other that done this upgrade probably have Net3/SCN already runnig. Perfect thing to write down in the new installation/setup manual for RFR and 5.1 Network. :)

To ask some more things about RFR so other can read about it before the new setup document is ready... In the GCE we have HF State, "Master/slave". Could I use two BaseStation on same frequence to use one remote for wide area?

If I got two RFR/BS and want connect them to the same consoles at same time, is it possible? How do I setup the system RFR1: HF channel?, NetworkID/Group?... RFR2:  HF channel?, NetworkID/Group?... Could I use "Master/Slave" setup with my BS and use both RFR at the same time running at the same consoles?

Best ragads
Tommy

New question about the remote... I try to get RFR nr 2 working at the same time as RFR1.

Can I connect my remote to a backup or client console and turn on light? Could I connect to RFR at the same time to my server and work with both. I try to connect my second remote to the system today and found out this...

Now I am going to use "Congo1" one for main server, "Congo2" two for my backup and "Congo3" for client.

Congo1 server, RFR settings... Frequence 3, network ID 3
Congo2 backup, RFR settings... Frequence 2, network ID 2
Congo3 client, RFR settings... Frequence 1, network ID 1

I start up "Congo 1" and use my remote. I start "Congo2" as backup... I convert "Congo2" as server. Now I could connect to my "Congo2" when it´s a server. "Congo2" must herritage settings from "Congo1" when it´s logged in to the system. Is that correct? When "Congo1" is in backup I couldn´t connect my RFR to that console.

Now I start up "Congo3" as a client, I use the same settings on "Congo3", my BaseStation2 and RFR2. Same frequence and the same network ID. When I try to connect with these settings my RFR2 only wants to connect to the server consoles. When I connect the RFR2 to the server at the same time as RFR1 the display goes black with the battery lighted up in upper right corner. My RFR1 also stop working and I need to restart my server console down to welcome screen.

So I could not use two RFR at the same time or do I need to do another settings with diffrent frequence but same network ID?

...or could the system only manged one RFR at the same time?

Why can´t ETC have a simpel pocketPC remote to the system, so we could turn up light and run some colour changer, so we can work from diffrent places with diffrent remotes? Like the old AVAB UR1 with IR... just a simpel way to turn up light. We don´t want to use phone remote because of our switchboard and for the same reason that only one can "call" the consoles that way... I try the RS232 for the Transtechnik remote before version5.1 and it´s not full support for that remote.

Look at the AVAB Safari remote, easy to set up... up to 8 remote field so I can press "Clear ALL" lights in my remotefield. Perfect for theaters that need to use more than one remote at the same time.

Hope I can get an answer for this question so I now what to say to my colleague...

Best regards
Tommy

Hi Tommy -

Please contact tech support as Corey has suggested in a previous post. It's really hard to troubleshoot systems via the forum.

Thanks -

Sarah

In General here are the rules for the Networked RFR (please ignore the line of HTML gak):

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A single Master Base can support connections for 4 remotes.  A user could connect all 4 remotes to the same console via that Master Base.

The base itself does not establish an ACN connection with a Congo server.

The base itself will only establish an ACN connection with GCE for purpose of configuration.

The base will create up to 4 additional ACN connections between the handhelds and the Congo Server.

All remotes attempting to connect to a base should use the same frequency and group/Network ID settings as the Master Base. PLEASE NOTE: The settings for RFR are only used for determining the frequency and group of the base and handheld - they have nothing to do with the console itself. Bases and handhelds that need to talk to each other need to have the same frequency and group/Network ID settings.

Once connected each handheld will operate in its own remote field on the Congo.

A user could add additional slave bases to increase the effective area of the RFR remotes.

Additional slave bases do not add additional connections for more than 4 remotes.

In USB mode the old rules still apply.  One remote per base.  One base per server. Remotes cannot be connected to Clients, Backups, or RVIs.

Thanks -

Sarah

Thanks Sarah,

this info helped a lot to get both remotes working at the same time.

Best regards
Tommy Leandersson

Is there anyway to set this thread to "solved"?