iRFR

Question

Any ideas when the ipod/phone application is going to be released? 
 Thanks

dlincecum · Accepted Answer

Dear Matt and all, 
 Matt's last point is the one that really is correct. It has been badly handled by ETC.I am the one this should reflect on and I apologize to you all. 
 First of all we should not have promoted this until it was ready. That is really the core issue. Iphone apps are a new area for us and we are amazed by the response. We are accustomed to taking our dear sweet time and testing things to death. That is our way and NOT the way of the App store. 
 Secondly we should not have said it was sent to the app store for review by Apple - since to date it has not been sent even now. We had ETC people reporting hear-say that was simply not accurate. 
 Thirdly the report that we were delaying to reduce confusion on behalf of Eos/Ion users should not have been reported here since the fact is that the software is simply still not ready! The fact that it would have produced confusion is really true. This is a fact that we at ETC have to take in to account for ourselves and you people as the user group should not have to understand these issues or be informed of them. They should never have been presented to you. I apologize for that. 
 But fear not. We will eventually release the app and you will no doubt enjoy using it. We have learned a little about what we should not do. And I apologize our bad handling of this. 
 
 David Lincecum 
 Marketing Manager - ETC