The ColorSource Console suddenly stopped working

I was using it normally, suddenly it turned off automatically and I couldn't open it again

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  • Sorry to hear about your trouble.  If you've already verified that power into your console is good, and that a simple un-plug / re-plug of the power supply does not get it going again, then I would ask you to contact your local Technical Services for support:

    For technical support in the Americas, 
    please call 608-831-4116 
    or toll-free in the U.S. at 800-688-4116 
    service@etcconnect.com       

    For technical support in Europe, The Middle East & Africa                                   
    please call (+44) 20 8896 1000 
    techservltd@etcconnect.com 

    For technical support in Germany, Austria, Switzerland, Eastern Europe & Russia                                   
    please call (+49) 8024 4700-0 during working hours or (+49) 171 733 15 33 for emergency cases after hours. 
    techserv-hoki@etcconnect.com 

    For technical support in Asia, 
    please call (+852) 2799 1220 
    techservasia@etcconnect.com

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