OSC Inconsistently Fires - From ION to OSCRouter to QLab(s)

Hey all,

 

I'm having a issue where OSC works inconsistently. From time to time, OSCRouter doesn't get the string it's looking for (the crucial "eos/out/event/cue/xx/yy). The best we've been able to reproduce this is by waiting longer than 5 minutes before firing the next light cues, causing the next OSC lined cue to not fire (lights fire, but Q Lab doesn't fire). Even this is not consistent.

I've attached a log file from OSCRouter, and scroll all the way to the bottom. The time code 21:15:54 is where OSCRouter failed to receive cue 7 in this case

Cue 7 didn't fire.txt

 A bit about our system. We're a small performing arts center, and this is in our main theatre.

The OSC Signal path is;

ION -> Q Lab Audio Computer - > Q Lab Video Computer

I'm using OSCRouter on both Macs, running Sierra and Q Lab 3.2.9, as OSC Translation. I've attached Screen shots of both OSC router setups.

All of these devices are on a stand-alone network dubbed "ShowNet." It is managed by a Luxul XWR1750 gigabyte wireless Router, but all the lines are cat5e with a 16 port gigabyte network switch. The wireless is for our iPad only.

ShowNet has all of our show related computers, lighting gear (Console, DMX nodes, & Dimmer Racks), Network Switches and 5 Projectors. Its about +25 devices on the network.

 

My working theory is that we have too many devices on ShowNet, and it is causing issues with UDP transmission. I would hate for this theory to be true, since it's fantastic to have all our devices on ShowNet.

Thank you all for any help or ideas you may have.



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[edited by: dorfman2 at 3:55 PM (GMT -5) on Fri, Jul 14 2017]
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  • After a bunch of troubleshooting, I've come to the conclusion I was having UDP transmission loss. The string OSC Router was looking for was "eos/out/event/cue/xx/yy," and this would not always be received by OSC Router. As far as I know the Ion does not support TCP OSC transmission, which would allow us to use a TCP server approach to have error checking to our two Q-Lab Machines. Our work flow at our venue is not served by having Q-Lab as the MASTER, which would allow us to use OSC Router as a TCP server with the ION being RX TCP capable.

    It seems with either v2.3 or v2.4 of the Eos Family upgrade you can add output strings and utilize the {*} and {%1} variables. Using this feature seems to have guaranteed the output of a predictable string on every "GO." Here are my settings;

    /cue/%1/start

     

    I've used this feature for several shows now, and it seems to have stabilized OSC. I still use OSC Router as an OSC Repeater given our multiple Q Lab Machines, but If you're only using a single Q Lab machine you shouldn't need OSC Router at all.

     

    Hope this helps anyone with a similar problem!

  • Eos family does do OSC TCP. TCP port 3032 is the port for EOS TCP based OSC. There are settings in OSCRouter for TCP as well.
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