Fixture request

10 Replies - Page 1 of 1

• saranow

  

  • 0
  • Thu, May 18 2017 4:20 PM

  Hello, Jeff:
  
  By when do you require this profile?
  
  Thank you,
• Jeff Toussieng

  

  • 0
  • Sun, May 21 2017 10:48 PM

  In reply to saranow:

  Not a giant hurry. Having issues with the unit anyway. First the heater needed to be replaced now it won't output haze. Brand new Chauvet item.
  In the meantime, for the short time it worked I used it as two dimmer channels. Thanks bunches.
• Jeff Toussieng

  

  • 0
  • Sun, May 21 2017 10:50 PM

  In reply to saranow:

  BTW i'm sure it's not your department or expertise but I don't get emails advising me of these replies. Used to. Nothing has changed to my knowledge. I found this because I was curious if anything was addressed yet.
• saranow

  

  • 0
  • Mon, May 22 2017 1:22 PM

  In reply to Jeff Toussieng:

  Your request has been submitted with a mid-June due date.
  
  
  In terms of the e-mails- please check the settings in your profile and ensure that your e-mail is entered correctly and you have e-mail notifications turned no.
  
  Thank you,
• saranow

  

  • 0
  • Mon, May 22 2017 2:03 PM

  In reply to saranow:

  Hi Jeff:
  
  Upon further investigation, this hazer is already in v2.5.2 library patch 5 and later. The current patch is 7.
  
  Thank you,
• Jeff Toussieng

  

  • 0
  • Mon, May 22 2017 11:20 PM

  In reply to saranow:

  Haven't checked my ION however my Nomad software shows Fixture library version 2.5.1.0.9.6 and Welcome Screen version 2.5.2.9.0.4 Should it be in that? I don't find it.
• Jeff Toussieng

  

  • 0
  • Mon, May 22 2017 11:37 PM

  In reply to saranow:

  Also. I went to the software page and find two Fixture library zips. They both say Fixture Library Information but one also says PDF. I downloaded the one without the PDF thinking it was just mislabeled and it was the actual library however it unzips into a PDF for the library. So can't find the most current library. However I assumed the most current one was already in 2.5.2 since it's such a recent update.
• ueliriegg

  

  • 0
  • Tue, May 23 2017 7:50 AM

  In reply to Jeff Toussieng:

  www.etcconnect.com/.../DownloadAsset.aspx
• ueliriegg

  

  • 0
  • Tue, May 23 2017 7:51 AM

  In reply to ueliriegg:

  don't forget that you have to update all consoles and nomads that you want connect to each other
• Jeff Toussieng

  

  • 0
  • Tue, May 23 2017 3:24 PM

  In reply to ueliriegg:

  Thank you so much. I don't know what happened on the actual site but this worked.