Cues won't merge from show file to show file

Hello. I am on an eos classic and am trying to merge cues from one show file into the other. The issue is that when I select the cues and press okay the desk tells me that the merge has happened but noting is being merged between files. I've never had this issue and am stuck as to what could be causing it. both show files have been created in 2.6 and the desk is running on 2.6.  Any help would be greatly appreciated.

Thanks

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