Scrollers no longer visible in ML

I’ve been happily cueing all morning and halfway through my designing I selected the scrollers to change color and the ML window no longer show the color picker. Is this an issue with the board or cable?

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0 ueliriegg over 5 years ago

is the selection terminated (did you press enter after typing the channel number)?

can you post a picture of what you're seeing?
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0 DanielleC over 5 years ago in reply to ueliriegg

Yes. I’ve gone ahead and shut off the board and restarted it and it cleared up. Once I realized none of my LEDs were working right either I knew it had to be the board.
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0 ueliriegg over 5 years ago in reply to DanielleC

good call. if it happens again pull log files and contact support.
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0 ueliriegg over 5 years ago in reply to DanielleC

good call. if it happens again pull log files and contact support.
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