Hi. We have a show tomorrow night and - wouldn't you know it - our lights will not work! Full show programmed and...nothing! Here's what I know:
1. I can activate the dimmers manually (the button on the dimmers), so that's not the issue.
2. I can control the dimmers via MPX via our old board. But, I can't control them via DMX via the old board. That led me to believe it was a problem with the DMX cable (which I only have 1 5-pin cable, so can't test this).
3. I have lights connected to outputs 2 and 3 as well and neither of them are working.
Is there some reason all of the Expression 3 (800) outputs would have quit working? Any help would be greatly appreciated.
Sorry to hear you are having problems. If nothing is working across multiple outputs before I suspect cables or dimmers I would chack some stuff in the console first in the following order of complexity:
If none of this is working for you, Technical support is available from 8-5 Central time or 24/7 for emergencies. they can walk you through additional things to look at.