I’m working on lights at my church and we are trying to have lights on stage for a skit. Unfortunately, none of the bumps are working and so we can control the lights. The only thing that is working is the master which doesn’t work because that has all the house lights and the lights for the stage. Please help. I’m stressed...
I've found the most common issue is the Next button. If you've accidentally activated it (blue light) then most other functions are on hold until you hit GO.
What exact board do have? If you're in a hurry call tech ETC support. If you are really up against it (show in hours) they can be reached after hours.
We have the etc 1248 Smartfade
I'm not sure exactly what you are saying. The faders should work even in the bumps don't. The master works, but doesn't? Are you on the wrong page?
There are several things that can be checked and set. Probably best to call tech support and they can walk you through it on the phone. They are very friendly and helpful.