[Questions]New Full Boar 4

Just recieved my FB4 Friday. Sweet Desk, thanks HES.

Although,one touchscreen is brighter and has quite a bit more blue in it. It's not subtle, it's pretty noticable and doesn't quite look right. What can I do to adjust the monitors?

Also, When I opened the case, I didn't find any paperwork at all. No invoice, no waranty info, no HES systems notice of quality check like I normaly see on the other HES products. Only thing I recieved was the desk, deklights, dustcover and plastic bag with recovery stick and light converse. Is this normal?

JB
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  • Jeff

    If you have a problem with the touchscreen please call support.
    There is no way for the end user to adjust the brightness setting of the monitor other than with in the H4 software.

    I can not speak on the invoice and waranty info but you should have gotten a QC check list sheet, desklights, dustcover, black and red usb sticks, power cord, and LC software and dongle.
    Sounds like only the QC sheet did not get put in the roadcase.
Reply
  • Jeff

    If you have a problem with the touchscreen please call support.
    There is no way for the end user to adjust the brightness setting of the monitor other than with in the H4 software.

    I can not speak on the invoice and waranty info but you should have gotten a QC check list sheet, desklights, dustcover, black and red usb sticks, power cord, and LC software and dongle.
    Sounds like only the QC sheet did not get put in the roadcase.
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