Roadhog problems

[QUOTE=MichaelMax;65492]I just got my hands on my first RH4 and have a few concerns off the bat---Wondering if HES or anyone out there has encountered some of the same "issues" I am experiencing, and how they are dealing.

1. Touchscreen Glare---It's awful---I had it up and running in my shop, getting things set up, under my overhead fluorescent lights---I couldn't see a thing through the glare---it's especially troublesome since the screen is in a fixed position---Clearly alot of programming in a dark space may eliminate that, but I often program with some amount of light up in the house....this is my biggest concern, as it is a pretty important piece of the package.

Have you tried to switch to the white scheme when working in bright conditions? Also adjusting the brightness and chroma helps a lot

[QUOTE=MichaelMax;65492]
2. Size---It doesn't fit flat through a standard door (in case)---This is really troublesome for non-traditional venues, or anywhere with no dock---I have serious concern about the wear and tear that will come from either tipping the case for transport, or having to remove the console from the case outside (weather?) and hand carrying it to the FOH position. Very disappointing.

Tipping is no problem....
And for the door, turn in 90° push it thru the door, turn it back the 90° and you are done ;-)

[QUOTE=MichaelMax;65492]
3. LightConverse license only includes 1 universe? What good is a visualizer when I can't patch my entire show into it--the license should equal the output capabilities that come with the console (4 universes)....I was definitely under the impression that I would be getting full visualizer capabilities with the console---and when I called my local dealer, they told me that everyone they had spoken with expected four, and only received one (universe)----not the answer I was looking for (if it's my bad, I understand, but this seems to be more than just me).

Thats crazy, cause Roadhog should come with 32 lines of Lightconverse.
There must be a problem with the dongles!!!
You should call HES-Support


[QUOTE=MichaelMax;65492]
5. Faders are shaky/flimsy----The faders are really flimsy feeling (I can deal with the "loose" feeling on up and down)---Specifically, there is alot of play side to side with them--

The faders sometimes get loose during transport, cause they are not fixed with any screws to the housing. The are direct on the PCB in a "slide-in" mounting. Opening the console, push them back in helps or what could be done: double-sided self adhesive tape along the top and bottom of the faders....
This was done in some older consoles/wings before....


[QUOTE=MichaelMax;65492]
6. Startup: Fail----I noticed the same issue as reported earlier in this forum---When I shut down console, and flip rocker switch, it will not startup again on first try (with rocker switch)...Definitely a bummer here...Also, when shutting down the screen flashes a quick error message that a connection has failed---I assume it is looking for a primary server (dp8000, etc). but not sure....

Follow the tech-note given by Michael Graham.
I did this for my Fullboar, now all is fine.


[QUOTE=MichaelMax;65492]
One thing I would be particularly interested in would be to treat my RH3 as playback/program wings, while running H4 on my Mac (in bootcamp)---Would it be possible to do this?

No, the only thing is load a show from H4 into the RH3 if your are running 3.2.6 or higher.

[QUOTE=MichaelMax;65492]I just got my hands on my first RH4 and have a few concerns off the bat---Wondering if HES or anyone out there has encountered some of the same "issues" I am experiencing, and how they are dealing.

1. Touchscreen Glare---It's awful---I had it up and running in my shop, getting things set up, under my overhead fluorescent lights---I couldn't see a thing through the glare---it's especially troublesome since the screen is in a fixed position---Clearly alot of programming in a dark space may eliminate that, but I often program with some amount of light up in the house....this is my biggest concern, as it is a pretty important piece of the package.

Have you tried to switch to the white scheme when working in bright conditions? Also adjusting the brightness and chroma helps a lot

[QUOTE=MichaelMax;65492]
2. Size---It doesn't fit flat through a standard door (in case)---This is really troublesome for non-traditional venues, or anywhere with no dock---I have serious concern about the wear and tear that will come from either tipping the case for transport, or having to remove the console from the case outside (weather?) and hand carrying it to the FOH position. Very disappointing.

Tipping is no problem....
And for the door, turn in 90° push it thru the door, turn it back the 90° and you are done ;-)

[QUOTE=MichaelMax;65492]
3. LightConverse license only includes 1 universe? What good is a visualizer when I can't patch my entire show into it--the license should equal the output capabilities that come with the console (4 universes)....I was definitely under the impression that I would be getting full visualizer capabilities with the console---and when I called my local dealer, they told me that everyone they had spoken with expected four, and only received one (universe)----not the answer I was looking for (if it's my bad, I understand, but this seems to be more than just me).

Thats crazy, cause Roadhog should come with 32 lines of Lightconverse.
There must be a problem with the dongles!!!
You should call HES-Support


[QUOTE=MichaelMax;65492]
5. Faders are shaky/flimsy----The faders are really flimsy feeling (I can deal with the "loose" feeling on up and down)---Specifically, there is alot of play side to side with them--

The faders sometimes get loose during transport, cause they are not fixed with any screws to the housing. The are direct on the PCB in a "slide-in" mounting. Opening the console, push them back in helps or what could be done: double-sided self adhesive tape along the top and bottom of the faders....
This was done in some older consoles/wings before....


[QUOTE=MichaelMax;65492]
6. Startup: Fail----I noticed the same issue as reported earlier in this forum---When I shut down console, and flip rocker switch, it will not startup again on first try (with rocker switch)...Definitely a bummer here...Also, when shutting down the screen flashes a quick error message that a connection has failed---I assume it is looking for a primary server (dp8000, etc). but not sure....

Follow the tech-note given by Michael Graham.
I did this for my Fullboar, now all is fine.


[QUOTE=MichaelMax;65492]
One thing I would be particularly interested in would be to treat my RH3 as playback/program wings, while running H4 on my Mac (in bootcamp)---Would it be possible to do this?

No, the only thing is load a show from H4 into the RH3 if your are running 3.2.6 or higher.