BUG B339 Pointer turns to blurry line

After a while (I can't seem to repeat, but does occur when changing between various views and windows) the mouse pointer turns into a dotted blurry line, but only on left display and external displays. center 7" and right internal have a mouse pointer.

H4, 1.1.2 B339, Full Size Wing, Playback wing 4 (in port 3)
  • Picture of said curser attached.
  • Stephen

    We have not seen this in the lab.
    Please send me your show file so I can play with your views and see if I can recreate it.
  • Michael,

    I also had this during a training, but not reproducable.
    After moving the cursor around it went away, also logging off and back on helped
  • I'm using a new show file. It's not repeatable, and completely random. I will try to see if I can narrow down what does it.
  • This is happening on more than one console -- Seems to be linked to when both video 1 and video 3 are connected. Haven't had it happen on my console with no external displays connected. It's VERY annoying as it doesn't go away predictably. At some point the curser will turn back into a pointer, then back to the blurry line again.
  • So more specifically, it only turns to this blurry curser on the left internal touch screen and right external screen (if it matters)
  • Stephen

    I have been looking for this but have yet to recreate it.
    Do you notice the more when programming or just when using the mouse to move around the screens?
  • Michael,like said i had this also in an earlier build, or the first official release.
    Tried to reproduce it, but its is gone... Works like it should
    If it pops up again I let you now
  • This happened to me yesterday after upgrading to 2.1.1
    Left internal and right external (Analog ELO touchscreen)
  • Hello guys,

    We do have a defect opened for this but have yet to find a 100% repro.
    We have seen it a few times in our lab as well.
    If you find a repro or think you have one please let us know!

    Thanks guys!
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