Internal DMX widget not detected

Hi..
I have a road hog 4 and the control panel system info says the Internal DMX widget not detected.. can anyone help me with what it means and how to rectify.. is this y I'm not getting any output..
Parents
  • Hi Joe,
    I'll try and answer as best as I can.
    Yes you can use both art-net and the standard 04 x 5pin DMX connections from the console at the same time.
    if you are not getting any output from the art-net (fixture port) of the console this does not mean the DMX ports are not working.
    Can you check something for me please ?
    Press the setup button on the keyboard..
    Press the network soft key on the bottom of the left touchscreen
    Hi-light/select the DMX processor which is usually net 1 and then press
    settings (top left)
    Then select the DMX widgets tab
    Can you grab a screenshot or explain what you see here please.

    Then select art-net output tab.
    Can you grab a screenshot or explain what you see here.

    Thanks C
Reply
  • Hi Joe,
    I'll try and answer as best as I can.
    Yes you can use both art-net and the standard 04 x 5pin DMX connections from the console at the same time.
    if you are not getting any output from the art-net (fixture port) of the console this does not mean the DMX ports are not working.
    Can you check something for me please ?
    Press the setup button on the keyboard..
    Press the network soft key on the bottom of the left touchscreen
    Hi-light/select the DMX processor which is usually net 1 and then press
    settings (top left)
    Then select the DMX widgets tab
    Can you grab a screenshot or explain what you see here please.

    Then select art-net output tab.
    Can you grab a screenshot or explain what you see here.

    Thanks C
Children
No Data