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    morn - Former HES Forum Member
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Faders and buttons of the master section refused to work.

Today I had to rent a Road Hog 4 to compensate the failure of ours. The rental company does not use nor rent theirs very often, because they barley have customers for it. So the desk was still on V3.8. I upgraded the desk to V3.13 instantly, loaded my backup show (saved from 3.13) and set our lock screen image. After that I noticed that the faders and the buttons of all the playbacks refused to work. :-O All other buttons and encoders were fine. I logged off the show and went back into it. Faders were working then, but the buttons still showed no reaction. I logged off again and went into surface test mode...everything fine there. So I shut down the console completely, left it for a minute without power and started again. Since then all worked fine.
What could have happened there?
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    F***! ~X( The problem just occured again during showstart. 2 Songs darkness.
    Faders and Fader buttons refused to work. Playback was not crashed, but restarting the task brought them back to life. But no DMX output then. Internal DP8k crashed. Restarted it, after that I could not trigger any cuelist via touchscreen. Restarted desktop. Faders and Faderbuttons out of order again. Logged off and on again. Everything working, except Faderbuttons. Went with this state being in total anguish. :-S

    Restarted the desk after that for the headliner. Until now everything okay.

    Remembering hearing somewhere that there were issues with the lock screen and lockscreen images, confusing something, but I cannot remember what. Nevertheless I had the desk locked with an own lock image for a minimum of 30 minutes or so, before show started. Maybe there is a chance that this could be connected? Just an idea.

    The showfile is the same I sent you to sort out the flashdrive crash issue.

    Strangely this never happend on our own console, but since the powersupply, we ordered at the distributor on Monday, that should replace our broken one is still not here, we have to use a rented console.
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    F***! ~X( The problem just occured again during showstart. 2 Songs darkness.
    Faders and Fader buttons refused to work. Playback was not crashed, but restarting the task brought them back to life. But no DMX output then. Internal DP8k crashed. Restarted it, after that I could not trigger any cuelist via touchscreen. Restarted desktop. Faders and Faderbuttons out of order again. Logged off and on again. Everything working, except Faderbuttons. Went with this state being in total anguish. :-S

    Restarted the desk after that for the headliner. Until now everything okay.

    Remembering hearing somewhere that there were issues with the lock screen and lockscreen images, confusing something, but I cannot remember what. Nevertheless I had the desk locked with an own lock image for a minimum of 30 minutes or so, before show started. Maybe there is a chance that this could be connected? Just an idea.

    The showfile is the same I sent you to sort out the flashdrive crash issue.

    Strangely this never happend on our own console, but since the powersupply, we ordered at the distributor on Monday, that should replace our broken one is still not here, we have to use a rented console.
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