Bug report hog 4.0 fm - system freezing but not crashing and keystroke @ - value doesn’t work

I’m running 4.0 on an HPU with a nano connected to it. It will randomly freeze but doesn’t fully crash. If I press pig, open, backspace it will unfreeze.

Also the keystroke fixture @-10 does not work unless I touch or suck the fixture first. Fixture @+value works fine without having to touch or suck values into programmer first.

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0 ETC Kyle Kurtich 7 months ago

Are you able to send a show file and steps on how to replicate the freezing? We have not encountered this in our testing.

The @ - keystroke bug has been replicated and logged
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0 jonathan huggins 7 months ago in reply to ETC Kyle Kurtich

Yeah I can send over the show file. What email should I send it to?

I noticed the freezing happening after recording macros, recording color palletes, and merging into a cue
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0 ETC Kyle Kurtich 7 months ago in reply to jonathan huggins

You can send the show file, along with the steps to replicate it, to HESservice@highend.com, or you are able to post show files to the forums.

Thanks
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0 ETC Kyle Kurtich 7 months ago in reply to jonathan huggins

You can send the show file, along with the steps to replicate it, to HESservice@highend.com, or you are able to post show files to the forums.

Thanks
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