Light Converse - Not connecting to lightconverse

hello Everyone was wondering if anyone can help me out?
i want to connect my laptop to my light-converse, the problem I'm having is that when i launch the lc
it doesn't open the connectivity program, so i check for virus scan, bluetooth, and wireless connection i actually disable all of them and still no luck, un-install all the applications and started again but no luck, can someone help me out. I'm trying to connect to a rhog4 .

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