Net2 node discovery

Hello, 

there's probably a simple answer for this, but I can't seem to figure it out. 

We have an ETC 4-port DMX Rack Mount node which I can't seem to discover with NCE. The IP address (10.101.50.101) responds to a Ping, and the the MAC address shows up as an ETC product in the routing table, but why isn't the node being discovered with NCE?

We have four touring nodes which are coming up just fine. 

Any thoughts out there as to why the editor can't discover this node in the rack?

 

Thanks

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