I work for a Public School system and we have two Sensor Dimmer racks that were installed in 2006. I am currently troubleshooting a problem where dimmer numbers and circuit numbers are not matching up. At our other high school that just had a new system lighting system installed (CEM3 and I love it!) dimmer match circuits and we love it. Here is what I know:
On Rack 1 in the CEM+ Configuration, all Dimmer Numbers match the Position numbers, as well as the DMX address information, however on each dimmer the dimmer's label does not match the number: I.e. the following is shown for Dimmer 1:
Dimmer No. = 1
Label = Dimmer 5
Pos = 1
DMX = 1 eDMX = 1
When we call Dimmer 1, from either the Dimmer Check in the CEM+ Online page, or on the Express Facepanel (with Emphasis) circuit 15 comes up. I know this means that circuit 15 terminates at position 1 in Rack 1. How do I edit the CEM+ configuration to match this? Ideally we want to be able to call Dimmer No 1 from either the dimmer rack, or the face-panel and have circuit 1 come up.
We have no problems with Rack 2 and the Dimmer Number matches the Label and DMX address info in the configuration, however, the position number do not match the dimmer numbers. I am assuming this is normal, and supposed to be that way.
We are trying to correct the problem without having a technician come out. Also we are 2 weeks away from a musical.
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