We are using a SmartBar 2 hooked up to Jands Vista, but the bar keeps reseting the DMX start value. We can reprogram it to the correct setting manually, but I am wondering if we can change the start address via RDM. If so how would one go about that? Thanks in advance!
The fixture is RDM compatible, you will need a console that supports RDM and ensure all splitters,etc in between are RDM compliment.
However, if the unit is loosing it's start address, I would advice repair of this unit.
Authorized service centers can be found via: http://www.etcconnect.com/Find-A-Dealer.aspx