I'm not sure if this is the right forum. Our architectural control is ETC, but I can't find a product name that seems to go along with it like Unison or Mosaic. It's a digital address system. It has a "Worklight" station and a "Stage Manager" station, as well as a single button at the house left entrance.
Anyway, for the past few years all of the panels have become unresponsive except for the single button in the house left position. The panel's lcd screen stage left seems to work, it shows the preset number and a blinking arrow next to 1, but the buttons that turn it on and off and the preset selection buttons do nothing when pushed. This panel also has the worklight buttons for back stage and these work fine. The panel up stairs in the lighting booth doesn't have any info on the screen.
We haven't really looked into the situation over the past few years because our default preset from House left has never failed us, but since I have some down time I thought I would do some research. I have the manuals but they to really describe my situation.