Paradigm touch panel lost power

Hi there. We had a power outage at our facility and now one of our two touchscreens is blank (but shows that it is rebooting, and then nothing). The Paradigm rack says that Screen 2 is Offline. I am sure that there is a quick fix here, but I don't know what that might be. Can anyone help me out here?

Thanks!

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TomS over 2 years ago

Try resetting the touchscreen - see pages 5 & 6. If wall mounted, you may have to lift up slightly before pulling out at bottom. Wall mounts are hanging on pins in the box and can be removed for easier access to bottom. www.etcconnect.com/.../DownloadAsset.aspx
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TomS over 2 years ago

Try resetting the touchscreen - see pages 5 & 6. If wall mounted, you may have to lift up slightly before pulling out at bottom. Wall mounts are hanging on pins in the box and can be removed for easier access to bottom. www.etcconnect.com/.../DownloadAsset.aspx
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Christopher33144 over 2 years ago in reply to TomS

Thanks. I'll try that out on my lunch break.
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Christopher33144 over 2 years ago in reply to TomS

Well, that didn't work.
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