P-TS7 touchscreen

This is likely a lock out being active and means the button you press when you start the config up is locked out and that throws up the popup.

If you save your config from your processor and email the local ETC office then they will be able to advise on what might be the best solution or tell you what you need to do to stop this from happening.

You wont be able to open the whole config with Control Designer so will need ETC or a authorized service person to look at it for you.

How to Save Config File From a Paradigm Architectural Control Processor (P-ACP) - Electronic Theatre Controls Inc (etcconnect.com)

Technical Support (etcconnect.com)

Or contact the dealer who installed it and they might be able to help.

Regards,

Tom

This is likely a lock out being active and means the button you press when you start the config up is locked out and that throws up the popup.

If you save your config from your processor and email the local ETC office then they will be able to advise on what might be the best solution or tell you what you need to do to stop this from happening.

You wont be able to open the whole config with Control Designer so will need ETC or a authorized service person to look at it for you.

How to Save Config File From a Paradigm Architectural Control Processor (P-ACP) - Electronic Theatre Controls Inc (etcconnect.com)

Technical Support (etcconnect.com)

Or contact the dealer who installed it and they might be able to help.

Regards,

Tom