Foundry panel address

I recently had a foundry panel go bad due to a surge. Be now I no idea what the dmx address is to program the new panel. Is there a way to find out the address.

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Shawn Fernandez 3 months ago

Hi there! If the unit is damaged there's no way to see that address on the unit itself. This is usually only identifiable through software.

However, if you contact our support team with the project info, they may be able to help identify the address by looking at the project configs. It would be helpful to know which channels they are controlling and then we can narrow it down from there.

You can contact them at:
support@etcconnect.com
(608)831-4116

-Shawn
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Shawn Fernandez 3 months ago

Hi there! If the unit is damaged there's no way to see that address on the unit itself. This is usually only identifiable through software.

However, if you contact our support team with the project info, they may be able to help identify the address by looking at the project configs. It would be helpful to know which channels they are controlling and then we can narrow it down from there.

You can contact them at:
support@etcconnect.com
(608)831-4116

-Shawn
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