Architectural Controls

Unison Dimming and Control Paradigm PTS-7 touchscreen recovery files

Date laperle.lighting
Date Fri, Nov 8 2024 6:45 AM
Replies 1 reply
Subscribers 93 subscribers
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Paradigm PTS-7 touchscreen recovery files

Hello!

Where can I download the recovery files for PTS-7 touchscreen? We only have the config files. The touchscreen was recently repair. Thank you.

Regards,

Marlon

Shawn Fernandez 1 month ago

Hi Marlon!

That's odd, it should have returned to you with correct firmware! Sorry about that!

Would you mind sending an email to our support team with this image and add any other information you may have, like a notification # or RMA # if possible. You can copy me on that email as well.

service@etcconnect.com

Shawn.Fernandez@etcconnect.com

-Shawn
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