Our church has ancient incandescent stage lighting and an old Chauvet Obey controller. Horrible. It's all dying and we are upgrading.
I've been purchasing RDM equipped LED lights in advance of our upgrade. When I try to patch an Elation Seven Par 7IP fixture, I cannot get it to work correctly. I've read the manual, I've watched the videos where it's click, click, click and light is working. Not so for me.
I've got 2.5.0.11 on the board. Most recent fixture library is loaded.
When I try to patch by RDM, it detects is as 'Unknown Device'. It will correctly see whatever the Mode setting is (7, 14, 15, etc). It will not populate any of the universe info like R, G, B, Intensity, etc.
When I patch it by selecting it from the fixture library via 'Add Device', I get same thing.
Occasionally, I can raise a fader and produce colored light. Occasionally, I can go into color setting on the CS20, and it will allow me to change colors. Other times, it won't even display the color selector option. It's acting crazy. Reboot is no help. This is with me using one fixturen and a new perfect 5 pin DMX cable.
I'm a computer guy. I'm an Adobe CC user. Pretty good with electronics. But this makes no sense. Very frustrating. We we're excited about the CS20. I like the training videos but I have not gotten anything to work like it does on the video ;-)
In 10 days, I'm taking down old lights and putting our new rig up and I need this to work or I'll move on to Chamsys QuickQ and see if it's any better.
And on the remote chance no one has told you (ETC), the way you have your resources (manuals, software, etc) organized on your site is a nightmare. Terrible. They don't sort right, hard to figure out if you've actually sorted to identify the most recent version. Fix that, please.
And point me to some answers before I ship this back next week and move on to another brand.
