Mac offline not able to save

Trying to use the Mac offline software for ColorSource 40AV. The Setup/Files/Save and Save As functions return an error: "Error: Show data could not be saved". Also, the Setup/Files/Advanced/Export All function shows the USB drive but doesn't export. I tried creating a Shows folder on the drive but that didn't make export work either. What am I missing?

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  • Hmm, so I double-checked on a Mac here and it seems to be working okay.  Have you tried it with a different thumbdrive, just to be certain that's not the issue?  Is it safe to assume you've rebooted this computer a few times since installing the software?

    Would you be willing to try unistalling / deleting the ColorSource Launcher program, and re-installing it, being careful of any popups about privacy / permissions?  It could be that one of those got out of sync.

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