Hello ETC and Forum,
Can Anyone from ETC give me an update as to when we will see a Fix ( LONG OVERDUE IN MY OPINION) for the fact that when I record a level, such as 53% and it actually plays back at 52%. The other issue is when I program sequences that should be playing back at 255 and will not play back at more than 253.
I find this SO unacceptable considering we have purchased multiple consoles for our company and now cannot access pre-programmed items in some of our equipment because the levels are not exceeding 253, or the fact that if we need to record 53% we actually have to record 54%, ridiculous in my opinion.
I will accept a Beta that has the fix considering we have run betas since version 1 was released.
With people have more indoor time now, no reason we can't have more people spending time programming and fixing items that should be normal functions.
Hi Steven, first off I would like to personally apologize for any issues that this may have caused you. We just posted our 3.1.0 release and will now begin working on a 3.1.1 version to target this issue…
We just tested another way of recording sequences, which in turn gave us an even worse result. If you record sequences using memories for your steps in the sequence, they will not output beyond 252.
We have Colorsource Version 22.214.171.124
We also Created a Generic RGB fixture without an intensity channel, just RGB parameter with 3 channel footprint.
We brought the red to 255 recorded to a memory, played it back and it shows at 252 in the patch display section.
Please I beg of you to fix this major issue.
Adding another discovery as we are attempting any workaround for the time being, ANOTHER FAILURE TO ADD TO THE LIST. Creating a Cue list to create a sequence, still the result only reaches 253.
Any of you can create this scenario with a generic dimmer or a simple generic RGB fixture to do the test and see the results.
Again, We will gladly accept a beta version for us to make this console usable for us where we need levels to reach 254/255.
Adding another piece of info, we also noticed that recordings 50% and below seem to record at correct values into the memories.
The 255 recording is 254 in memories, and 253 in sequences.
Hi Steven, first off I would like to personally apologize for any issues that this may have caused you. We just posted our 3.1.0 release and will now begin working on a 3.1.1 version to target this issue specifically. I don't have a date for you right now on when that will be available but as soon as there is a beta version to work with we will let you know. More news soon.
Thank You Lowell,
We have been using 3.1.
I look forward to the solution.
its been a month since your reply. Any updates on this, beta or other? I would like to be able to start reprogramming before life returns to 50% of normal at least.
Hi Steven, no news yet. We're reevaluating all project timelines in the wake of the world changes right now. It's my hope we'll have something this summer but I'll let you know when we have more details.