Congo Jnr with Cobalt breaks network

We've recently upgraded our old Congo Jnr to Cobalt and now whenever we plug the console into the theatre network (which it's always been attached to) it completely stops the network working. Nothing can join the wireless network, everything on the network cannot access anything anymore. During troubleshooting i've reduced the network to just the wireless router and the desk. Soon as you unplug the desk, everything works fine again. 

The desk isn't set as a DHCP server, there's no IP address conflict. It's almost as if it's just spamming the network with so much data that it saturates it to breaking point. 

Running out of ideas here. Is there anything in the system settings that uses the ethernet port to output data?

The other half of my job is as an IT admin for our office building so i understand networks but this has me stuck.

Any thoughts?

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  • Good Morning Rkett,

    1.) Which Network Protocols are active on the Congo Jr? (sACN, ACN, Artnet)

    2.) If Arnet is active, how many universes are patched?

    3.) What are the complete Network Address Details of the Congo Jr?

          For example:

           IP Address: 10.101.81.101

          Subnet Mask: 255.255.0.0

           Windows Gateway: 10.101.1.1

     (You can post a photo of these to be easier)

    4.) Above the IP Address is the check box "Obtain IP Address Automatically" checked?

    5.) Please Change the IP Address of the Congo Jr to another available address, and see if that changes the Situation.

    6.) Can you make a Wireshark scan of when the Congo Jr is connected?- Then we may see what exactly is going wrong.

     

  • 1) None of the above. Only wifi remote and udp strings.

    2) See above

    3) IP address 192.168.0.3
    Subnet 255.255.255.0
    Gateway 192.168.0.1

    4) Not set to obtain automatically. DHCP server serves addresses from 192.168.0.10 upwards

    5) I'll have to try this after our dress rehearsal.

    6) I'll get back to you.
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