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    Afischi
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Send UDP Command with Cobalt 7.1.1 running on a Congo Console

Hello

we try to figure out to start a video on a Brightsign Mediaplayer with a simple UDP Command on Port 5000

The command ist just the number 1.

We have set the IP of the Console in the Settings.

And we set the IP where to send the Command and the Port under Showcontrol

But then what to do next?

We tried to put the command UDP 1 which is hopefully right in the Sequenz-List in the field "Macro-Aufruf", in English this is maybe Macro call or Macro execution.

But nothing happens, we tried to look with Wireshark whats comming but we see only multicast traffic.

Any help is appreciated. We can also use a COM Port but there is none on the backside of the Congo.

We have Connected the Networkcable on the Ethernet Port.

Thank you for any help

  • 0
    What are the IP settings (IP/Subnet/Gateway) and "Input"/"Local", "Output"/"Remote" port settings that you have for both the Brightsign Mediaplayer and the Cobalt?

    You may have incompatible IP settings, or have accidentally typed the numbers into the wrong boxes (swapped remote/local etc)

    If you are sending to an IP address outside the console's subnet and you have not configured an appropriate Router (Gateway), nothing will be sent as there is nowhere for it to go.
    It is easiest if both ends are in the same subnet - default is IP 10.101.x.x, subnet mask 255.255.0.0, no gateway required.

    The "Output" port of Cobalt must match the "Input" or "Local" or "Listening" port of the Brightsign.

    You have the right syntax at the Cobalt end to send a packet containing a single character "1".
    However, I've not seen many devices that accept that type of command, they usually want a carriage-return and/or line-feed, or some other character to state "End of command".
    - As there will only be one packet sent each time, it may be hard to find in Wireshark.

    PS: You should always say the actual values of every setting you think is relevant.
    If you don't, the first question support will ask is "What are the actual values?"
  • 0
    Solution:

    it is working now.
    The main problem was, that we are using the crossfader. And the UDP commands are not working with the crossfaders on our console and console version. Only if you use the GO key.
    To send UDP commands you can use
    Examples:
    UDP 1
    UDP 1\r
    UDP 1\n

    \r at the end means Carriage Return
    \n at the end means New Line

    Most devices require that you have a command and at the end a Carriage return.
    Thank you for the Help for figuring out this issue to Richard and Anja from the support team.
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