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    MACarts
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Software Crash

After programming for a few hours today (and forgetting to save as often as I should) I had about 10 presets recorded, about 20 effects and about 8 new groups. I went to save and as soon as I hit modify my console crashed.  When it rebooted it came up with the recovery option but when it loaded everything I had done this morning was lost.

I just updated to version 8 earlier in the week and have done a few shows with it with no problems.

Has this been a problem for anyone else?

It crashed one more time when I tried to save but I didn’t have much recorded so not much was lost. After that It operates perfectly.

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  • Hi,

    I am sorry to hear about your problems. Can you post the log files?

    Regards,
    Anders
  • in reply to Anders Ekvall
    2018 3 2 13:29:47, Event=Error, Source=Application Popup, ID=877, There was error [DATABASE NOT LOADED] processing the driver database.
    2018 3 2 13:29:47, Event=Error, Source=Application Popup, ID=877, There was error [DATABASE OPEN FAILED] processing the driver database.
    2018 3 2 22:49:47, Event=Information, Source=Application Popup, ID=26, Application popup: Microsoft Visual C++ Runtime Library : This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
    2018 3 2 22:49:47, Event=Information, Source=Application Popup, ID=26, Application popup: svchost.exe - Application Error : The exception unknown software exception (0x40000015) occurred in the application at location 0xfa02d472. Click on OK to terminate the program
    2018 3 3 10:49:11, Event=Error, Source=Application Popup, ID=877, There was error [DATABASE NOT LOADED] processing the driver database.
    2018 3 3 10:49:11, Event=Error, Source=Application Popup, ID=877, There was error [DATABASE OPEN FAILED] processing the driver database.
    2018 3 3 10:56:26, Event=Error, Source=Application Popup, ID=877, There was error [DATABASE NOT LOADED] processing the driver database.
    2018 3 3 10:56:26, Event=Error, Source=Application Popup, ID=877, There was error [DATABASE OPEN FAILED] processing the driver database.
    2018 3 4 10:44:41, Event=Error, Source=Application Popup, ID=877, There was error [DATABASE NOT LOADED] processing the driver database.
    2018 3 4 10:44:41, Event=Error, Source=Application Popup, ID=877, There was error [DATABASE OPEN FAILED] processing the driver database.
    2018 3 6 12:24:34, Event=Error, Source=Application Popup, ID=877, There was error [DATABASE NOT LOADED] processing the driver database.
    2018 3 6 12:24:34, Event=Error, Source=Application Popup, ID=877, There was error [DATABASE OPEN FAILED] processing the driver database.
  • in reply to MACarts
    Can you either post or send us (cobalt -at- etcconnect -dot- com) the full log file .zip file? Unfortunately, just the excerpt of the log file doesn't tell us the whole picture.
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