Dock windows not completely visible. Any ideas?

Hi Tobias,

TobiasB said:

In the system menu I can´t change the resolution of the screens, since it only shows me "virtual" screens instead of physical ones.

This would tend to indicate that the console doesn't think it is a console. Are your screens in windows that you can move around?

If so, please contact your local ETC office with your console's serial number to request a console re-image kit to resolve this issue.

Thanks,

Kirk

Thanks, Kirk!

No, I can´t move windows around.

That is strange. Could you please post a picture of what you are seeing and a picture of the settings window?

As you can see, there is something missing in the bottom right corner.

Can you please click on the General tab and take a photo of that?

This looks like your console doesn't think it is a console.

Thanks! So there was a bug in image version r9.3 that caused this issue. Go ahead and contact your local ETC office to get an image kit to update the image version and correct this issue.

Ah. Nice. Thanks! Is it something like a firmware patch? Is it for free?

Yep. It's free from your local ETC office.