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    zetgzet
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cobalt network arfr

Hi everyone,

I'm experiencing a network-related issue with my ETC Cobalt console and would really appreciate some guidance.

Here's my setup:

  • Port 1 on the console is connected to an ArtGate device, which I use for controlling fixtures (via ArtNet or sACN).

  • Port 2 is connected to a Wi-Fi router, which I intend to use to connect my mobile device running the aRFR app.

I am able to connect the aRFR app to the console over Wi-Fi without any problems. However, when the second network port is enabled, the fixtures stop responding to commands from the console. As soon as I disable the second port, fixture control is restored and everything works as expected.

It seems that enabling the second port somehow interferes with or overrides the primary network output used for ArtGate communication.

Has anyone else encountered this issue? Is there a way to force the console to prioritize the ArtGate connection on Port 1 for fixture control, while still allowing the aRFR to work via Port 2?

Any advice or configuration suggestions would be greatly appreciated.

Thanks in advance!

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    Hi Zetgzet,

    I've encountered these symptoms before when using the RFR app or Art-Net on the second NIC.

    My usual solution is to swap all the settings between ports 1 and 2—meaning port 1 adopts the IP settings and services originally assigned to port 2, and vice versa.

    After making these changes, swap the physical Ethernet cables at the back of the desk to match the new configuration.
    These adjustments typically improve lighting network performance and app communication when they are running together across different networks.

    Hope this helps! Slight smile

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  • 0

    Hi Zetgzet,

    I've encountered these symptoms before when using the RFR app or Art-Net on the second NIC.

    My usual solution is to swap all the settings between ports 1 and 2—meaning port 1 adopts the IP settings and services originally assigned to port 2, and vice versa.

    After making these changes, swap the physical Ethernet cables at the back of the desk to match the new configuration.
    These adjustments typically improve lighting network performance and app communication when they are running together across different networks.

    Hope this helps! Slight smile

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