congo system volume error message

Occasionally when starting up our Congo (Congo senior, V5 software) we get an error message on startup that reads "Warning - The File Directory C:\System Volume Information\_restore{82F6........} is corrupt and unreadable. Please run the Chkdsk utility." After clicking OK, Congo boots up and runs fine, loading in the last saved show and everything is working great. I just want to get rid of the error message, any ideas?

corey cascio over 11 years ago

Hi Michelle,

this error usually comes when at some point the Congo console

lost power before properly booting down. You will need to run the

chkdsk utility to clear the error. Without being on a console or in the

office, I believe this utility was first added to the Setup Menu in v6.

V6 adds many new and exciting features. Could you update to the

current v6.3.2 Software at your next convience? You can download

the software for free from our website and unpack the zipfile to a usb

stick and then in the Setup Menu, the update can be installed.

After v6 is installed, you will have in the very right last Setup Tab Menu,

a new utility Chkdsk. After running this, your error should disappear.
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