Time issues

Hi all,

We have had a Congo since 06. The question i have is when running a sequence some cues have channel times and when we hit the go button the lights that go out in a set time just blackout. But the werid thing is it is not the same each time i try the cue some times it works and some times it doesn't.Is this a know issue or am i the only one having trouble??

[edited by: gfcld at 3:33 PM (GMT -6) on Sun, Jan 13 2008]

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Bullen over 16 years ago

Hi,

This sounds strange!?

What software version are you running??

Regards

Bullen
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gfcld over 16 years ago in reply to Bullen

we are running v4.3.3
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Richard over 16 years ago in reply to gfcld

Can you send a copy of a showfile displaying this behaviour to congo (at) etcconnect (dot) com, along with a quick description of the problem and which sequence step(s) you're seeing it in?
That way we can have a look and try to reproduce the problem, and hence fix it!
It is fairly easy to set a Channel Time of zero, but then the selected channels would always snap (when playing the sequence forwards) rather than just sometimes...
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Richard over 16 years ago in reply to gfcld

Can you send a copy of a showfile displaying this behaviour to congo (at) etcconnect (dot) com, along with a quick description of the problem and which sequence step(s) you're seeing it in?
That way we can have a look and try to reproduce the problem, and hence fix it!
It is fairly easy to set a Channel Time of zero, but then the selected channels would always snap (when playing the sequence forwards) rather than just sometimes...
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gfcld over 16 years ago in reply to Richard

ya i will.
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Mat over 16 years ago in reply to gfcld

I've been having the same issue. I have been sending files and emails to Ben Smith but I can forward them along if someone else wants to see them. It seemed to be happening about every 15 shows for us. We were still running 4.3.2.

-Mat
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gfcld over 16 years ago in reply to Mat

So i sent my file in and have not heard any thing do i need to send it in again??
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