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    alabamaman
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6.4.1 release issue

Hello,

i just installed this release that looked pretty cool, but i found some problems:

- It freezed, in about 3 days, four or five times, when i used the menu: control - device - reset, lamp off etc...

- I opened a new show with clean patch, imported a patch from another show and patched new channels.

The new channels appear as patched in the output tab, but when going up with the channel in the live tab the fixture doesn't light up, and in the output tab no 0-255 value appears, like no signal is sended by the consolle.

Only not importing patch solved the problem.

Are these know issues to you?

Thanks.

 

 

 

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  • Hi,

    Did you get any error logs when the system freezed? Normally, the system should be able to detect that it is stuck and produce an error report that can be sent to us for analyzing. You might have to wait 30 seconds in the frozen state for this to happen.

    Can you send the show file where you have the problem with the missing values in the output tab? Please send it together with a short description on what you are doing and which channels/outputs you are using to: congo (at) etcconnect (dot) com.

    Thanks,

    Anders

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  • Hi,

    Did you get any error logs when the system freezed? Normally, the system should be able to detect that it is stuck and produce an error report that can be sent to us for analyzing. You might have to wait 30 seconds in the frozen state for this to happen.

    Can you send the show file where you have the problem with the missing values in the output tab? Please send it together with a short description on what you are doing and which channels/outputs you are using to: congo (at) etcconnect (dot) com.

    Thanks,

    Anders

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