Congo Jnr Live not loading?

Hi,

 

We have recently had this issue arise. The live screen on our congo jnr isnt loading.

It worked fine a few weeks ago in our last performance. I have updated it to the latest software since discovering the issue but still no luck. I have attached a photo of the screen in its current non working state.

 

Any help would be greatly appriecated

 

Thanks

 

Gaz

 

Parents
  • Looks like the graphics card has forgotten to draw the contents of the tab.

    You can probably remind it by exiting to System Settings and changing the resolution of monitor #2 to something else, reboot, restart Congo, then exit and change the resolution back to what it's supposed to be.

    If that doesn't work, contact your local ETC support.

Reply
  • Looks like the graphics card has forgotten to draw the contents of the tab.

    You can probably remind it by exiting to System Settings and changing the resolution of monitor #2 to something else, reboot, restart Congo, then exit and change the resolution back to what it's supposed to be.

    If that doesn't work, contact your local ETC support.

Children
No Data
Related