Congo Crashes

Hey,

Our Congo has crashed 3 times in a span of 12 hours. The first time i hit the update button and it went to the Congo screens but the broad was still fine. The second time it was when i hit the modify button on the save pop up. And the third time is when i tried to open up a save file. All three times i had to Ctrl-Alt-Delete and restart the desk. I have been bypassing the startup screen could this be why?

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Anders Ekvall over 16 years ago

Did you get an error message popups on any of the crashes? Did it lock up (no reaction to commands or hourglass on) or did it actually crash (error popup, return to desktop etc.)?
Has the board been stable before and suddenly started to misbehave? If so, it might be a hardware problem. If this suddenly changed, you should probably get in contact with the service hotline.
Bypass startup screen doesn't affect how crashes are handled.
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gfcld over 16 years ago in reply to Anders Ekvall

No i did not get an error message. it did freeze the lcds on the congo in place. and it has been stable before we have been running v5 since it came out and not one problem. i dcont get a recovery file it just started up with the save form 6/8 and i saved on 6/10
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Anders Ekvall over 16 years ago in reply to gfcld

Please get in touch with ETC Support.
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Anders Ekvall over 16 years ago in reply to gfcld

Please get in touch with ETC Support.
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