V5 Offline error loading on PC

HI

Can't seem to load congo offline onto my PC - no network issue at this stage - I get the startup screen but when I click the offline start button I get :

 

Microsoft Visual C ++ Runtime Library

Runtime error!

Program:

This program has requested the runtime to terminate it in an unusaul way.

Please contact the application's support team for more information

 

I have googled, but have not found anyone with this sort of error.

Thanks

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