Output editor bug

Hi Mat -

This is the second report we have had of this output editor "blink" however we are having a hard time replicating it in the lab. Could you tell me which software version you are using (I'm guessing v5.0.1) and which output protocols you have enabled (I'm guessing you are using ETCNet2)? Also, does this tend to happen only during playback in a rehearsal or do you see it happen other times as well? Can you think of any playback scenarios where you know you've seen it happen? Like during a crossfade or while an effect is running, that sort of thing?

Regarding the Cybers and Technobeams - I'm assuming here that you're talking about the lamp controls in Congo, correct? All the lamp control keys do is set a parameter with a corresponding range value (named Idle, Reset, Lamp On or Lamp Off) to that value. They are not designed to perform any kind of macro functions like holding a value for a specific time and returning it to zero. For fixtures with more complicated strike or reset commands, you may have to make a macro or take those other settings into account when using the lamp control shortcuts. Perhaps, though, you could try adding a range value to the strobe channel that corresponds to the Lamp On and Lamp Off controls and see if that works? If so, let me know and I'll see if we can get the template updated...

Thanks -

Sarah

Hi Sarah,

Some more info on the output "blink".

We are:
Software version: 5.0.1.9.0.48
Console firmware version: 1.0.0.0.0.009
IO firmware version: 1.2.0.9.0.1

Protocols:
Net2 (Priority: 1)

We are also using a file server.

We see the problem whenever we are arrowing to different cells in the output editor or one of the output universes.  It does not happen if we are patching by channel.  We have seen it across multiple show files.  We aren't seeing it during playback that we're noticing but we'll keep an eye out for it.  I doubt it matters but we do start our shows from Lightwright ASCII files so as not to type in the patch.  We open the ASCII patch because we can't import it.  I'm guessing this is because Lightwright is leaving out some header info that Congo uses?

I'll let you know if I make any progress with the Cybers and Tbeams.

-Mat

Hi Mat -

We've replicated the blink in the lab and it has nothing to do with your specific show files or the way you are patching. It appears to be a problem with the way the patch views are interacting with the ETCNet2 protocols. We are looking for a way to fix it and I am hopeful that we can have it sorted out in the next version (v5.1).   Thanks for the detailed info - we will get a fix for it as soon as we can.

Thanks!

Sarah

Hi Mat -

We've replicated the blink in the lab and it has nothing to do with your specific show files or the way you are patching. It appears to be a problem with the way the patch views are interacting with the ETCNet2 protocols. We are looking for a way to fix it and I am hopeful that we can have it sorted out in the next version (v5.1).   Thanks for the detailed info - we will get a fix for it as soon as we can.

Thanks!

Sarah

Is there any word on when this fix might be coming out?

We are very close - I would expect to see this fix available in the next couple of weeks (hopefully sooner rather than later).

Thanks for your patience -

Sarah