upgrading for 4.3 on Congo Jr.

The Upgrade Code is for if/when you buy additional output blocks - to upgrade your Congo (Jr) from 1024 outputs up towards the maximum of 6144.
I think you've clicked on "Software upgrade code...", instead of "Software Update"

The Congo upgrade process is as follows:

• Downloading the software (Congo430.exe)
• Rename the file "Congo.exe" - note that Windows XP hides the ".exe" bit by default.
  
• Put it on a USB memory stick in a folder called "Software"
• Boot the console to the Heartbeat screen.
• Insert the USB memory stick
  
• Click "System Settings"
• The "Software Update" button should now be active - click on it and follow the instructions.

If this doesn't work for you, call your local ETC Tech Support and we'll be happy to help you!

The Upgrade Code is for if/when you buy additional output blocks - to upgrade your Congo (Jr) from 1024 outputs up towards the maximum of 6144.
I think you've clicked on "Software upgrade code...", instead of "Software Update"

The Congo upgrade process is as follows:

• Downloading the software (Congo430.exe)
• Rename the file "Congo.exe" - note that Windows XP hides the ".exe" bit by default.
  
• Put it on a USB memory stick in a folder called "Software"
• Boot the console to the Heartbeat screen.
• Insert the USB memory stick
  
• Click "System Settings"
• The "Software Update" button should now be active - click on it and follow the instructions.

If this doesn't work for you, call your local ETC Tech Support and we'll be happy to help you!