2 Server sind online

Wir haben seit dem Sommer das Problem das ab und an mal das Backup (Congo Jr) die Meldung gibt,das 2 Server online sind - woran kann das liegen?

Wir haben am Netzwerk nichts verändert und ein Jahr lang lief es problemlos ohne diese Meldung - die zwar über "Einstellungen-Netzwerk-Serverbefehle-als Backup zwingen" leicht zu beheben ist,aber es muß ja irgendein Grundproblem vorhanden sein

Das es so leicht zu beheben ist zeigt ja,das dieses Problem nicht unbekannt ist.

Es grüßt

Sabine

vom Theater Dortmund

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0 Anders Ekvall over 14 years ago

Hallo Sabine,

Have you changed anything else in the system? Have you changed the Congo software to a newer version perhaps?

The reason that we have the command in the Browser to force a server to backup is that you could get into the 2 server situation if the network cable between the server and backup is disconnected for some reason. This is the only situation where it should happen.

If the backup takes over when there is a physical connection with the server, this indicates that there are long delays on the network or that several network packages gets lost. Do you have a drawing of the network that you can send to congo (at) etcconnect dot com? Also, it would be interesting to have a look at the congo.log file from the backup after it takes over. There might be something logged about the reason. If possible, could you send us this file? It is in the C:\CONGO folder.
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0 Anders Ekvall over 14 years ago

Hallo Sabine,

Have you changed anything else in the system? Have you changed the Congo software to a newer version perhaps?

The reason that we have the command in the Browser to force a server to backup is that you could get into the 2 server situation if the network cable between the server and backup is disconnected for some reason. This is the only situation where it should happen.

If the backup takes over when there is a physical connection with the server, this indicates that there are long delays on the network or that several network packages gets lost. Do you have a drawing of the network that you can send to congo (at) etcconnect dot com? Also, it would be interesting to have a look at the congo.log file from the backup after it takes over. There might be something logged about the reason. If possible, could you send us this file? It is in the C:\CONGO folder.
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0 Sabine Opitz over 14 years ago in reply to Anders Ekvall

Hallo Anders,

wir haben nichts verändert,weder an der Software noch am Netzwerk

Der Switch bekommt das Signal vom E-Gate und von da aus geht es einmal zum Server und einmal zum Backup - so ist es am Anfang von

Luzifer eingerichtet worden.Das komische ist ja auch,daß es ein Jahr lang nicht aufgetreten ist.

Das log file ist doch nur kurz nach dem Absturz vorhanden und geht beim Ausschalten verloren,oder?

Gruß Sabine
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0 Anders Ekvall over 14 years ago in reply to Sabine Opitz

If it worked for such a long time without problems and then suddenly starts to misbehave, this indicates that something changed after all (even if it hasn't been done deliberately).

Do you have any other observations about your system? Something that is strange or different than before?

Log files will always be kept. Nothing disappears when you shut off the system. You can dump log files when the system is started again.
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0 Sabine Opitz over 14 years ago in reply to Anders Ekvall

Hallo Anders,

ich habe das logfile jetzt an congo@etcconnect.com gesendet - ansonsten ist uns nichts merkwürdiges oder außergewönliches aufgefallen,deswegen sind wir sehr gespannt ob das Logfile jetzt was ergibt.

Grüße

Sabine
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