Lazy Congo Jr

Over the past few weeks our venues congo jr is making a fuss about starting up. Almost every time it gets to the  grey Congo logo display screens and wont go any further, it then needs to be switched of completely and restarted when 1 of the inbuilt displays normally wont work, needing to be restarted again, it eventually gets going, but I wondered if any one else has had problems or if there is any solution to the problem.

For info its running 6.0.3, 3 years old, 1 main board and a 20x 2 fader wing

Thanks

Parents Reply
  • Howdy Medina,

     

    sorry - but this is not normal for the Congo Jr. Sounds like your console needs to come back to your dealer or ETC for

    general maintenance - there could be some bad temp files created for example if the console was not properly booted down,

    and these could be causing the startup problems now; the display problem sounds like something went wrong with the facepanel

    firmwares.

    Please contact your dealer for a repair order, or ETC Tech Services directly:

    For technical support in the Americas, please call 608/831-4116, or toll-free in the U.S. at 800/688-4116.
    For technical support in Europe, please call (+44) 20 8896 1000.
    For technical support in Germany, please call (+49) 8024 4700-0
    For technical support in Asia, please call (+852) 2799 1220.

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