We are using a Congo Jr in a receiving venue, and have recently had companies say yes they have an ETC file of their show, only to turn up with an esf file from Eos or Ion.
No problem, as we have downloaded the Eos offline software, and can simply export the show as an asc file, and open it on our Congo.
Only it doesn't seem to be working like that. An effects-heavy show opened on the Congo with no sign of any effects. Kind of an issue when your show opens in 2 hours and you were hoping for a quick cue-to-cue & minimal re-plotting.
Is there an extra step to be made, in order to ensure *all* the show data is transferred?