Odd second screen issue on Congor Junior

Question

Hey guys, yup, me again. 
 Today I came in to work and it seemed one of my electricians was familiarizing himself with the board. 
 He could not explain what he did but monitor two has been acting 
strange, it is the live tab and wont display any data except the "live" 
button at the top. Also the data depicted normally at the bottom, 
"current channel and the logo" are also gone. Nothing with the format 
button or arrow keys seem to do anything. 
 Monitor one seems to work fine, I can collapse and move around tabs, 
without a problem, but montor two just shows the standard grey 
background and red box. 
 I took some pics with my ipad, sorry of the quality. 
 
The first picture is of the culprit, the other one is monitor one who behaves normally. 
 Before you guys ask, yes I checked all the cabling, and everything seems in order on the setup menu.

corey cascio · Answer

Howdy, 

exit congo application. go into settings, to monitor settings.
choose a different resolution for the 2nd monitor. apply ,confirm, save 
reboot. go to settings and pick the correct desired resolution. apply, confirm save 
and enter the congo application. 

were the monitors unplugged any before this happened? 
or monitor resolutions changed?