Ion Encoders Plus Shift? Why?

Just upgraded to the latest version of the software and suddenly I have lost control of my encoders. Support tells me that this is a new feature. Hold down shift to get fine control! Yay! Having to hold down Shift to get fine control of the encoders is a royal PITA! I don't know about anyone else who uses the Ion, but I almost NEVER use just one hand to operate the encoders! I use one hand for pan and the other for tilt AT THE SAME TIME!

This change in the Ion Software also breaks my encoders for use with my media server. Where before one click on the encoder would increment me 1 file or one folder, now one click increments me 4+ folders or files. To increment my folders and files like I used to  I have to press the shift key with a free hand that I don't really have, because it is normally working with the other hand manipulating the encoders.

So now my movers are swinging all the way off stage when I move the encoder a slight bit, and to get fine control I can now only control one parameter at a time. Please make this "feature" go away, or at least provide us with a toggle so that it can be on or off.



[edited by: ckaiserca at 11:32 AM (GMT -6) on Fri, Mar 14 2014]
  • Charles, there are two different encoder settings.  You have % per revolution and degrees per revolution (pan/tilt).   setting degrees per revolution should not impact anything other than pan/tilt.

    Can you send me your show file, with the channel/parameter you are struggling with.  That will include your encoder settings.  We may be able to offer suggestions.

    The acceleration code was really unpredictable.  It was something users complained about for years.    That was the driver behind the change.  

    Thanks much!

    Anne

     

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