Issues with Multiconsole

Hello Everyone,

My name is Giulia.

I ran an Ion board as my Master Console and then I have a Gio as my Backup, I use the latter for programming and running the show. Everything is connected in the Lighting Network. Recently I’ve been having issues with Powering On the Multiconsole, I turn it on, and it does Power on the Backup, but it doesn’t sync, I try the troubleshoot button and it shows the master in red and when I click reconnect it doesn’t. I exit the shell on the Gio a couple of times and enter as Backup and after five to ten minutes  it finally syncs. So long story short, my backup takes a long time to sync and the multi console only powers  it on.

Has any of you had the same issue? Could it be a Ethernet cable issue? Is this normal that it takes so long to sync? 

Both consoles are on the same subnet and they’re running the same software version.

Thanks 

Giulia 

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