• Date
    aki
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Fatal defect in 2.8

Dear Sir or Madam,

The behavior of the effect feature is different from the previous.


When you programing the effects on channels 1 thru 12 in single cue.
Then to stop the effect of one channel and update it.
Replay with assert function or other recall cue function, the effects will disappear from all channels.

Software V2.8 can't be used in shows that use many effects.

Please check it out for every users.

  • Currently teching a show and finding the same problem. We apply an effect to 4 channels, and then take it off of 2 channels, but it removes it from all the channels. 

    Also noticing that we can apply it to only 2 channels, update, back up and run, and the effect has completely disappeared. 

    Running 2.8 on a Gio.

  • What command are you using to remove the effect from the channels? stopeffect, effect Enter, effect 0 Enter?

  • in reply to ueliriegg

    Hi Ueli

    Try to modifying your show file with [Channel] [Stop Effect] [Enter] [Update] [Enter]

    Thanks

  • in reply to ueliriegg

    For us, we are using effect enter.

    Channels 123 thru 126 are running effect 5. 

    Channel 123+124 Effect Enter. 

    It then removes the effect from 125+126 as well.

  • I've noticed a load of issues with effects not starting, or sometimes not stopping properly - often the behaviour changes after a reboot as I assume that eos rebuilds the show file in some way when loading and that does not produce the exact same show as when the cues are initially programmed.

  • This 2.8 version has critical problems.

    We have to remove this version from etcconnect.com ASAP

  • Hello Aki, and everyone else:

    Thank you for reporting this issue.  The Eos Development Team have been working on this issue and have reproduced the issue and agree it is a critical issue in need of immediate attention.  The team has produced a beta build (v.2.8.1 Build 3) that has passed our preliminary tests to address this issue.  The Development Team continues to be hard at work investigating all of the effects software package.  If anyone encounters any additional effects or other issues, please post on the forums or contact Technical Services.  We plan on releasing v.2.8.1 soon to address these issues.

    Open Beta is free for anyone and everyone to join:  Follow the link here to join, then click the "Join" button at the bottom banner.  Feel free to contact me if you are having any issues joining, and I can assist you.

    EOS-48503: Stopping an effect on a single channel stops the effect from running on other assigned channels.

    Thank You,

    ~Seth Starr

    Acceptance Test Specialist on behalf of the Entire Eos Family Software Development Team

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