I am trying to use some Chauvet Rogue RX1 spots on an older Ion 2000 running 220.127.116.11.0.3
From the manufacturer library, I selected the Chauvet Rogue 1 Spot, thinking that should probably work.
But it does not at all.
Is there any way I can get a profile for that fixture from ETC or do I have to build a custom profile?
18.104.22.168.0.3 is not an Eos software version number. you can find your actual software version number when you press About with an empty command line.
the profile for Rogue R1X Spot (not RX1!) was added last july. so this sounds like you need to do a software update