Road Hog 4 & DP-8000 DP Hanging/Disconnecting

I have a customer running a Road Hog 4 and renting a DP-8000 for some extra rental gear. Both are running version 2.1 and the DP-8000 is connected directly to the Road Hog 4.

Normally they are doing 3 universes of DMX and 3 universes of Art-NET out of the Road Hog 4.

For this special show they cloned those 3 DMX universes, their 3 Art-NET universes and then added another 6 universes (a mix of DMX and Art-NET) in the DP-8000.

For rehearsals, their DMX house rig (Universes 1-3) is connected to the Road Hog 4, the rest of the gear connected to the DP-8000 in a mix of DMX and Art-NET gear. The Art-NET is not connected to the Road Hog 4.

They are seeing 2 issues here.

1. The internal DP-8000 Road Hog-4 is sporadically going off-line for a second or two causing output to hang.

2. The external DP-8000 is sporidcially going off-line for a second or two causing the output to hang. The two issues happen at different times.

The client moved all fixtures to the DP-8000 and unpatched the Road Hog 4 universes as a work around. The external DP-8000 seems to stay on-line, but output on the Art-NET is still hanging sporadically.

Anyone have any thoughts on this issue? Thanks for the help in advance.

Travis Slyter
Ruehling Associates, Inc.
Parents
  • There is an issue with values staying in the output from an editor even after the editor was closed.
    This bug is logged and solved in 2.1.1
    Maybe they also saw this.
    Workaround: open the cue again and close the editor. This restores the output to normal.
    When this happens you see also in the output window that the values are coming from an editor, although there are no open editors
Reply
  • There is an issue with values staying in the output from an editor even after the editor was closed.
    This bug is logged and solved in 2.1.1
    Maybe they also saw this.
    Workaround: open the cue again and close the editor. This restores the output to normal.
    When this happens you see also in the output window that the values are coming from an editor, although there are no open editors
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