DMX Widget

Running four Cyberlights w/DMX Widget with a USB connection to a laptop. One of the four lights keeps malfunctioning. We've had it bench tested by 3 different companies - they say it is OK. In thinking back we recall that all five lights on the Widget used to light (we think). Our current Widget display is:

TX Mode - ON
RX Mode - OFF
DMX OK - OFF
Active - ON
Link - ON

We've tried different laptops, wiping out the HOG PC program and reinstalling. Problem seemed to start after techs removed some temporary Christmas lighting two years ago (MAC 300's).

Any thoughts?
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